Category: Blog

Blog posts not associated with a specific episode.

Understanding The Sales Team

Sales is one of the most important aspects of any company. As Will says, “It’s their job to get you a paycheck.” They have both a duty to the company and to the customers. Nothing sells itself.

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Do’s and Don’ts of Conflict Resolution

A few months ago when recording the mood was hostile. Both Will and BJ were on edge but could not define the problem. Finally after over an hour of recording BJ says, “I’m getting frustrated and angry” to which Will responded, “Me too, let’s figure out why.” At that point they stopped recording and happened next is the basis for this episode.

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